Privacy Policy
Veritem Health is committed to preserving the privacy of all visitors to our website at www.veritemhealth.com.
Please read the following privacy policy to understand how we use and protect the information that you provide to us. By registering or placing an order on this website, you consent to the collection, use, and transfer of your information under the terms of this policy.
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Definitions
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Personal Data: Data about a living individual who can be identified from that data (or from those and other information either in our possession or likely to come into our possession).
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Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
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Cookies: Small pieces of data stored on a User’s device.
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Data Controller: A person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.
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Data Processor (or Service Providers): Any person (other than an employee of the Data Controller) who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
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Data Subject: Any living individual who is the subject of Personal Data.
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User: The individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.
What Does This Privacy Policy Cover?
This Privacy Policy covers the treatment of personal and sensitive information (“Personal Information”) gathered when you are using or accessing the Services. This Privacy Policy also covers our treatment of any Personal Information that our business partners share with us or that we share with our business partners.
This Privacy Policy does not apply to the practices of third parties that we do not own or control, including but not limited to any third-party websites, services, and applications (“Third Party Services”) that you elect to access through the Service or to individuals that we do not manage or employ. While we attempt to facilitate access only to those Third Party Services that share our respect for your privacy, we cannot take responsibility for the content or privacy policies of those Third Party Services. We encourage you to carefully review the privacy policies of any Third Party Services you access.
The collection and usage of the Personal Information shall at all times be in compliance with the requirements of the applicable data protection laws including the Information Technology Act, 2000 (and any statutory modification or re-enactment thereof from time to time in force). We shall take all reasonable efforts to ensure the security of such Personal Information as per the applicable Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011.
What Information Do We Collect?
When you visit, register, or order products or services on www.veritemhealth.com, you may be asked to provide certain information about yourself including your name, contact details, and credit or debit card information. We may also collect information about your usage of our website as well as information about you from messages you post to the website and emails or letters you send to us. To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.
Personally, identifiable information may include, but is not limited to:
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First name and last name
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Phone number
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Address, State, Province, ZIP/Postal code, City
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Cookies and Usage Data
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Medical conditions
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Nutrition deficiencies
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Health goals
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Lifestyle habits
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Diet habits and profile
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Exercise habits
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Email address
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Payment details
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IP address
Please note that we require certain types of information so that we can provide services to you. If you do not provide us with such information, or if you ask us to delete your information or account, we will no longer be able to provide our services to you.
Use Of Your Information
Your information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyze the information we collect so that we can administer, support, improve and develop our business.
In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services. Further, where you have consented, we might also use your information to let you know by email about other products and services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know.
Veritem Health uses the collected data for various purposes:
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To provide and maintain our Service.
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To notify you about changes to our Service.
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To allow you to participate in interactive features of our Service when you choose to do so.
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To provide customer support.
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To gather analysis or valuable information so that we can improve our Service.
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To monitor the usage of our Service.
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To detect, prevent, and address technical issues.
Account and Financial Information
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Account Information: When you create an Account, you will provide information that could be Personal Information, such as your username and email address. You acknowledge that this information may be personal to you, and by creating an account on the Services and providing Personal Information to us, you allow others, including us, to identify you and therefore may not be anonymous. We may use your contact information to send you information about our Services, but only rarely when we feel such information is important.
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Financial Information: We do not currently collect financial information, such as your payment method (valid credit card number, type, expiration date, or other financial information); that information is collected and stored by our third-party payment processing company (the “Payment Processor”), and use and storage of that information is governed by the Payment Processors applicable terms of service and privacy policy. We may from time to time request and receive some of your financial information from our Payment Processor for the purposes of completing transactions you have initiated through the Services, enrolling you in discount, rebate, and other programs in which you elect to participate, protecting against or identifying possible fraudulent transactions, and otherwise as needed to manage our business.
Information Collected Automatically
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IP Address Information: We automatically receive and record information from your web browser when you interact with the Services, including your IP address and cookie information. This information is used for fighting spam/malware and also to facilitate collection of data concerning your interaction with the Services (e.g., what links you have clicked on). Generally, the Services automatically collect usage information, such as the number and frequency of visitors to the Site. We may use this data in aggregate form, that is, as a statistical measure, but not in a manner that would identify you personally. This type of aggregate data enables us and third parties authorized by us to figure out how often individuals use parts of the Services so that we can analyze and improve them.
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Email Communications: We may receive a confirmation when you open an email from us. We use this confirmation to improve our customer service.
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Cookies: Your browser stores cookies in a manner associated with each website you visit. We use cookies to enable our servers to recognize your web browser and tell us how and when you visit the Site and otherwise use the Services through the Internet. Our cookies do not, by themselves, contain Personal Information, and we do not combine the general information collected through cookies with other Personal Information to tell us who you are. As noted, however, we do use cookies to identify that your web browser has accessed aspects of the Services and may associate that information with your Account, if you have one. This Privacy Policy covers our use of cookies only and does not cover the use of cookies by third parties. We do not control when or how third parties place cookies on your computer. If you do not wish to receive cookies, please configure your Internet browser to erase all cookies from your computer’s hard drive, block all cookies or to receive a warning before a cookie is stored. However, blocking cookies may affect your overall content experience with us.
How, and with Whom, is My Information Shared?
The Services are designed to help you share information with others. As a result, some of the information generated through the Services is shared with third parties.
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Aggregate Information: We share Aggregate Information with our partners, service providers, and other persons with whom we conduct business. We share this type of statistical data so that our partners can understand how and how often people use our Services and their services or websites, which facilitates improving both their services and how our Services interface with them.
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Information Shared with our agents: We employ and contract with people and other entities that perform certain tasks on our behalf and who are under our control (our “Agents”). We may need to share Personal Information with our Agents in order to provide products or services to you. You hereby consent to our sharing of Personal Information with our Agents.
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Business Transfers: In some cases, we may choose to buy or sell assets. In these types of transactions, user information is typically one of the transferred business assets. You acknowledge that such transfers may occur, and that any acquirer of us or our assets may continue to use your Personal Information as set forth in this policy.
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Information Disclosed for Our Protection: We also reserve the right to access, read, preserve, and disclose any information as it reasonably believes is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce these Terms of Service, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect our rights, property or safety, our users and the public. This includes exchanging information with other companies and organizations for fraud protection and spam/malware prevention. We reserve the right to recover the costs and lawyers’ fees from persons using the Site fraudulently and to initiate legal proceedings against such persons.
Information Security
Your Account information will be protected by a password for your privacy and security. You need to prevent unauthorized access to your Account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer and browser by signing off after you have finished accessing your Account. We seek to protect Account information to ensure that it is kept private; however, we cannot guarantee the security of any Account information. We otherwise store all of our information, including your IP address information, using industry-standard techniques. We do not guarantee or warrant that such techniques will prevent unauthorized access to information about you that we store, Personal Information or otherwise.
Your Choices Regarding Your Information
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Accessing and Deleting Information: If you are a registered user, you can access information associated with your Account by logging into the Services. You can delete your account by emailing support@veritemhealth.com. If you terminate your Account, any association between your Account and information we store will no longer be accessible through your Account. However, given the nature of sharing on the Services, any public activity on your Account prior to deletion will remain stored on our servers and will remain accessible to the public. Registered and unregistered users can access and delete cookies through their web browser settings.
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What choices do I have? You can use many of the features of the Services without registering, thereby limiting the type of information that we collect.
Changes to This Privacy Policy
We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes in the way we collect or use information, we will notify you by posting an announcement on the Services or sending you an email. A user is bound by any changes to the Privacy Policy when he or she uses the Services after such changes have been first posted.
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Questions or Concerns?